Monday, October 25, 2010
Week 8 – Advertising & Public Relations
Wal-Mart is an institution that many middle class families living in a suburban area already know about. But that’s not to say that Wal-Mart doesn’t advertise or promote their services and goods. Wal-Mart uses both institutional and product advertising. Institutional advertising is used when a company wants to build up their image; product advertising is used when the company wants to enhance the sales of a specific good or service. Wal-Mart is a discount store but is trying to change their image from targeting to just lower middle class to upper middle class. Wal-Mart advertises this by changing what they sell in their stores. One of Wal-Mart’s brands for junior clothes was No Boundaries, which has now changed; they now sell a line by Miley Cyrus made for Wal-Mart. Wal-Mart advertises their products online, through television ads, and through their own circular that comes out every week. Companies also advertise through a unique selling proposition which is the company’s slogan. Wal-Mart’s slogan is “Always Low Prices, Always”. Their slogan uses profit as an advertising appeal it lets consumers know that their products are at low prices and can save them money.
Saturday, October 16, 2010
Week 7 – Retailing
Wal-Mart is one of the companies that dominates the retailing industry. Their annual U.S sales are greater than the next five U.S retail sales combined! Wal-Mart would be categorized as a discount store; it is the largest full line discount store. A lot of Wal-Marts retailing comes from the online selection of toys and electronics. Wal-Mart also participates in scrambled merchandising meaning it provides a wide variety of nontraditional goods and services under one roof. Many Wal-Marts are now ’24 Hour Supercenters’ in that they have supermarkets, pharmacies, photo centers, vision centers, auto centers, nail salons, and some locations have fast food chains like Subways or Dunkin Donuts. Wal-Mart uses data mining which helps retailers make better product mix decisions. Wal-Mart uses this to manage markdowns, how to advertise to their target market, and determine which products to stock at what price.
Saturday, October 9, 2010
Week 6 - Consumer Decision Making
When a company knows the consumer’s behavior, it knows which consumer to market to and the target market. Wal-Mart is very aware of their consumer’s behavior. Wal-Mart knows that the average Wal-Mart shopping is an everyday family living from pay check to pay check. The Wal-Mart consumer could also be a middle class family. These types of families are usually on a budget and buy only the necessities. Most of Wal- Mart’s consumers have a routine response behavior means the type of decision making exhibited by the consumer buying frequently purchased, low cost goods and services, and requires little search and research.
Sunday, October 3, 2010
Week 5 – Developing a Global Vision
Wal-Mart first became an international company when they opened a Sam’s Club (membership only retail warehouse, owned by Wal-Mart) in 1991 near Mexico City. Wal-Mart has 4,230 stores in 15 countries outside the United States, some of which operate under a different name other than Wal-Mart. The countries with Wal-Mart stores are Argentina, China, Honduras, Nicaragua, Brazil, Costa Rica, India, United Kingdom, Canada, El Salvador, Japan, Chile, Guatemala, Mexico, and Puerto Rico. Wal- Mart has 24% of its sales outside of the United States. Wal-Mart’s in China sell different products you wouldn’t see in a Wal-Mart in the U.S. In China they sell; crocodiles, turtles, assorted dried reptiles, frogs, ducks, pig faces (sold as food, not as pets), rib cages of animals, boxes of liquor, rice in bulk, and of course a large selection of chop sticks. By selling these products in China, Wal-Mart is adhering to the external environment. Wal-Mart is taking into consideration the cultural differences in China.
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